Our Enterprise Automation service enables you to optimise both complex and repetitive manual processes – increasing productivity, transforming performance, and reducing operational costs through automation.

Key Service Features

  • Comprehensive assessment of current state processes.
  • Process mining and analysis techniques to identify repetitive tasks.
  • Identification and selection of workflows that will deliver automation efficiencies.
  • Development of demand pipeline for automation implementation.
  • High-level process mapping, to refine and prioritise the service demand pipeline.
  • Independent, impartial technology selection from leading IA/ RPA vendors.
  • Solution Design Definition (SDD) documentation to capture ‘To Be’ process workflows.
  • Iterative build and test of the ‘To Be’ process from a functional/systems integration perspective.
  • Hypercare performance monitoring of enterprise automation implementations/ integrations.
  • BAU support options ranging from zero dependency to fully outsourced managed service.
  • Continuous service improvement (CSI) backlog to optimise ongoing automation efficiency.
  • Security measures to safeguard against automation-related cyber threats.

Key Service Benefits

  • Alignment of automation opportunities with business strategy to maximise their impact.
  • Rapid development and deployment of automation, to expedite the ROI timeframe.
  • Transformed operational and cost efficiency through enterprise-wide task automation.
  • Ability to deliver increased volume of work though 24*7 automation.
  • Scalable automation enabling operational expansion without adding complexity.
  • Transformed data accuracy and quality in automated business processes through minimising human error.
  • Increased agility empowered by accelerated task execution and decision-making.
  • Improved customer satisfaction through workflows delivering intuitive and faster responses.
  • Reduced operational errors and re-work through enterprise automation.

Next steps

To find out more about how Morson Projects can support your next project, please contact Head of Delivery (Tech Programmes) Lucy Henderson by calling 0161 707 1516 or send her an email here.